Frequently Asked Questions
FAQ'S
How long will it take for my order to arrive?
Generally it takes us 24-48 hours to prep your order and shipping takes ~3-5 days. So you’re looking at between 4-7 days to receive your awesome item(s). This is only applicable for items that are in stock -- please check the product page for the most accurate timeline information.
How do I track my order?
Once an order has shipped, you will receive an email with a tracking number. You can follow that tracking number to locate your order. If you have not received a tracking number, it’s likely that your order has not shipped. But sometimes it ends up in your Spam folder so don’t forget to check there!
I only received part of my order!
If you did not receive your complete order, please contact info@gangsterparty.org. and we will make sure you get your order in its entirety. Please note, orders may ship in multiple packages and items on backorder may be delayed and shipped separately from the rest of your order.
Do you offer exchanges?
No, we are not able to offer exchanges at this time. We are only able to replace items that are defective or damaged. If you received an item that is defective or damaged, you can reach out to info@gangsterparty.org with a photo of the issue and we’ll get a new one,
Help! I made a mistake and need to change my order!
You can change your address, contact information, sizes, or make a cancellation up to 5:00pm PST the day your order is placed. Items on pre-order or backorder may have a wider window to make revisions -- but please note we are trying to get orders out super fast so it is best to contact us as soon as possible because sometimes your order might already be out the door before we can make a change! Please contact info@gangsterparty.org to make those updates.
How can I tell what size I am?
We provide size charts on most of the product pages!
Are your products made in the USA?
Yes! All of our products are made in the USA and union printed, unless specified otherwise on the product page!